Monwe Hardware Co., Ltd

Q1:What’s the MOQ for the first purchasing?

A1:Different products for different MOQ, the minimum order amount is no less than USD5000.

Q2: How can we get to know the quality of your products?

A2: Samples can be provided for testing.

Q3: How can we visit your factory or office?

A3: Welcome your visit to MONWE. Please try to contact our sales first by email or tel and we will make the appointment and arrangement to pick you up at the airport as soon as possible.

Q4: Can we get samples for free?

A4: Free samples are provided, it is responsible for you to pay the freight.

Q5: Can you produce the goods same as our design?

A5: Welcome to send us your design or your sample, we can make same mold as yours as per your design or sample.

Q6:How long is the delivery time?

A6:30-35 days after received the deposit.If you have special requirement on delivery time,please let us know.

Q7:What’s your price terms?

A7: Normally FOB,CIF,CNF,EX-Work

Q8: What should we do if quality defects occurred after receiving your goods?

A8: All goods have been inspected during the assembling and packing, the chance to get defective is very rare. If there are some quality problems, such as finish problem, damaged problem, please kindly take some photos and show to us proof, also please show us the carton image to locate the quality supervisor. After we verify the problem, we will give refund or resend the goods.